3 Reasons Why Good Customer Service Is Vital To Your Business

3 Reasons Why Good Customer Service Is Vital To Your Business

July 21, 2020

As the direct line of communication from your business to your clients, the realm of customer service provides crucial insight to your company's reputation and future. Let's discuss three reasons why good customer service is vital for the success of your business. 

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Customer Service 101 - Part 2: 7 Practical Ways To Improve Customer Service

Customer Service 101 - Part 2: 7 Practical Ways To Improve Customer Service

July 15, 2020

When customer service methods are implemented successfully in a business, it does more than make customers happy.  Implement these seven simple tips in your business to improve customer service and sustain the lasting, successful company of which you've always dreamed. 

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Customer Service 101; Pt: How To Choose The Best Customer Service Channels For Your Business

Customer Service 101; Pt: How To Choose The Best Customer Service Channels For Your Business

July 13, 2020

Considering all of the technological options available today, choosing the best customer service channels for your company can be challenging.  The key lies in choosing a few channels that meet the needs of your customer base. Let's discuss five foundational elements to help you choose the best customer service channels for your business.

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8 Unique Packaging Ideas To Improve Your eCommerce Business

8 Unique Packaging Ideas To Improve Your eCommerce Business

July 09, 2020

Let's consider eight unique packaging ideas that can improve your eCommerce business.

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5 Reasons Why Good Packaging Is Important In eCommerce

5 Reasons Why Good Packaging Is Important In eCommerce

July 06, 2020

If an online sale is already completed, is the packaging in which it arrives actually important?  Let's discuss five reasons why good packaging is so important to eCommerce success.

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7 Most Important eCommerce Metrics For The Online Entrepreneur

7 Most Important eCommerce Metrics For The Online Entrepreneur

July 02, 2020

How can a business owner know exactly which eCommerce metrics are most important?

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5-Step Plan for Online Retail Marketing After Coronavirus Lockdown

5-Step Plan for Online Retail Marketing After Coronavirus Lockdown

June 18, 2020

As some states begin to lift stay-at-home restrictions, entrepreneurs remain uncertain about online retail marketing after coronavirus. As public life slowly reemerges, the marketing "do's and don'ts" may seem blurred.

Though times are uncertain, post-COVID business recovery will flow smoothly if you carefully prepare your marketing plan, and then implement it effectively to your consumers. Here are five important points for consideration that will help you successfully do so.

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4 Things You Need To Know About The Walmart & Shopify Partnership

4 Things You Need To Know About The Walmart & Shopify Partnership

June 15, 2020

It was difficult to miss the internet chatter early this Monday morning regarding the newly announced Walmart and Shopify partnership.  What exactly does this entail for the smaller Shopify owners out there? Here are the most important details about this exciting, new eCommerce partnership, and the answers to all of your burning questions.

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How To Manage Time More Effectively - 9 Tips for Entrepreneurs

How To Manage Time More Effectively - 9 Tips for Entrepreneurs

April 08, 2020

As an entrepreneur, maximizing your company's time may seem like a daunting task.  You can conquer this responsibility and learn how to manage your precious time in a more productive way.

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How Coronavirus Is Affecting Online Retailers

How Coronavirus Is Affecting Online Retailers

March 26, 2020

On March 11, 2020, the World Health Organization (WHO) officially declared the COVID-19 outbreak a global pandemic. As this ultra-contagious virus continues to spread throughout a growing number of countries, business-owners worldwide question just how significantly the coronavirus is affecting online retailers.  A key to understanding these predictions and what they mean for your online store, results from a deeper study of the eCommerce process, combined with current consumer demands and trends.

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How To Name Your Online Store - 5 Tips To Choose The Perfect Name

How To Name Your Online Store - 5 Tips To Choose The Perfect Name

January 13, 2020

Choosing a name for your eCommerce store may seem like a trivial task when compared to other aspects of owning a business. However, this decision is not one to take lightly. Here are five tips to help you find the best name to rocket your company to success!

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Email Marketing Best Practices: How to Refine Nearly Every Email

Email Marketing Best Practices: How to Refine Nearly Every Email

December 05, 2019

One of the most effective ways for eCommerce store owners to drive their sales is through email marketing.  However, if you are sending uninteresting emails to the wrong people, it is very easy to lose email as a successful and lucrative channel.  By understanding and implementing a few basic practices that have been tested and proven to be successful, you can expect to start seeing greater results from the emails you send.

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